| We are in the business of joy and satisfaction, and we understand how important it is for our customers to bring happiness to their loved ones. Therefore, we are true to the meaning of "Customer Service." We are the company that goes the extra mile to bring you maximum satisfaction from our products.
If, for any reason, you are unhappy with your gift, please email us at info@justpersonalgifts.com and we will make it our priority to accommodate your requests. Please include your order number and comments. We will respond to your email within 24 hours. Our foremost goal is to satisfy every customer.
If your order arrives late due to a shipping company delay, we guarantee to credit your shipping charges (this does not apply to delays due to unsuccessful deliveries). We guarantee you will not be disappointed in our products or services. We do reserve the right to substitute any container or ingredient with another of equal or greater value due to inventory variations. However, if, for any reason, you are not satisfied with the quality of the product that you receive, return it within 60 days of the purchase for a 120% refund. That means we refund your original purchase price, PLUS send you a gift certificate to our site for an additional 20% of the original purchase price!
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